Industry Summit Hits Hard On What Matters Most

The annual leadership gathering along Miami Beach helps operators focus on the most productive approaches to business and life.

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News

Fugitaboutit! Operators Deal With NYC Traffic Woes

Weather and mass transit delays always create additional problems, but 50,000 TNC vehicles ratchet up congestion.

2017 Escalade Still Ballin’ As A Visual Pleaser

Vehicle Review: If you’re the driver or front seat passenger, chances are you won’t want to relinquish your seat any time soon.

Genesis Scores High On Technology

Vehicle Review: The vehicle knocks it out the park with tech and it’s one of the most appealing aspects of this upstart luxury offering.

2017 S90 Sedan Is Big Upgrade For Volvo

Vehicle Review: This will be a must-have for luxury sedan buyers who value safety and comfort above power and overall ride quality.

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Articles

How To Find The Best Chauffeurs In A Tight Job Market

MAY LCT: Operators need to deploy every recruitment method available to cast the widest net for qualified chauffeurs and drivers.

How To Create A Culture Of Employee Engagement

MAY LCT: Back by popular demand, Mary Ann Sena-Edelen used her signature sense of humor to hammer home points that will help operators retain top talent.

Is Your Employee A ‘Dirty Towel’?

MAY LCT: Every worker needs to embrace a service culture to create client loyalty. Guests will always notice the problem staffer.

Uber May Not Survive Long Term, Speaker Warns

MAY LCT: A subsidy business model, ethical breaches, poor driver pay, and bad behavior are creating a perfect storm for the TNC.

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