Almost A Big Career Blunder

Limo Lesson: Some celebrities really do make their own calls for service. Be polite to every caller asking about a reservation.

Try to answer the phone within three rings. One ring is the ultimate in customer service. Make sure you clearly identify your business name and your name as you answer. Answering “limousine services” is common in our industry but not proper.

Minding Your Telephone Manners

Smile, even when you don’t feel like it & especially when you're on the phone. A smile comes through a voice & makes an impression.


Pay Attention to Phone Voices on All Calls

Ever telephone your own business as a mystery caller? Were you pleased with what you heard? If you didn’t like what you heard, don’t fret – the situation can easily be improved