The experience of being a law enforcement officer can prepare an operator for even the toughest days of customer service.
Christina Davis of The LMC Groups recently hosted a webinar that focused on how to get your staff energized and excited to make a difference in your company.
JAN/FEB LCT: The reason retention is such an issue is you’re not setting accurate expectations up front.
Follow this checklist and you’ll be drawing in and picking out the promising from underwhelming candidates in no time.
Save time and money by asking the right questions before you bring new staff members aboard.
eNews Exclusive: Here’s how the Illinois Limousine & Bus Association took a chance at their local airport’s TNC lot and saw so much interest they ran out of materials.
Don Crosby of Global Behavior Companies will help you avoid the pain that comes with onboarding the wrong people at his LCTXtreme session.
OCT. LCT: After Mike Gianotti started as a driver for the TNC, he realized he could up his service and introduce app-based clients to what they were missing.
The owner of Guardian Transportation has seen success in bringing on people with security skills.
Operators react to a recent report that states an increase in the number of females joining the industry.
JUNE/JULY LCT: Luxury transportation operators share their struggles and concerns in the latest Fact Book.
Hire and retain exceptional employees by putting their skills to the best use.
eNews Exclusive: Matthew Levine wants to help workers make ends meet while they wait for the standstill to end.
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