The groups focus on gaining direct industry knowledge while saving the time and travel costs of in-person groups.
Operators venturing into this challenging market work extra hard for some of the best rewards in luxury ground transportation.
SEPT. LCT: Learn how to use social media and client comments to let others sell your excursions.
SEPT. LCT Disruptive Discourse: Perhaps social media has made communication too easy and spurred us all to become lazy.
It doesn't just happen in high school. Facebook and Twitter humiliations can rankle any service business.
JIM LUFF Blog Post: Two young people remind me how having to meet strangers happens to you throughout your life.
BILL FAETH Blog: What I wish I would have known about starting a limousine company.
JIM LUFF Blog: What can your operation learn from a hot shave in the men's room and a platter of warm chocolate chip cookies?
BILL FAETH BLOG: Influence consumers by taking people's past experiences and using them to help others make the same decision.
JIM LUFF BLOG: The opportunities for generosity abound, but how much do we have to give?
BILL FAETH BLOG: This resource is cheap, fast, and easy, and will win over your customers.
BILL FAETH Blog Post: You would be surprised at the length of wait times and lack of available information when clients are calling.
It’s easy to cave in to pressure from low priced competitors, but the right strategy can preserve your pricing, brand, and service.
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