MAY LCT Profit Motives: People get addicted to reduced rates. They don’t get hooked on free.
Uber so far has declined to join the lawsuit against the measure, which could result in rate increases for ridehail customers.
NOV. LCT: We fear our own prices when comparing ourselves to TNCs, but we don’t compete with them any more than Marriott does with a Motel 6. Learn how to justify your rates without guilt.
In onboard video, Travis Kalanick also mentions a "lux" high end service.
JAN. LCT: Many operators are backing off extra charges for early mornings, flight delays, and many surcharges once considered normal and reasonable.
Tolls, fees, tips, and other extras increase total fares by 26% at top 30 airports.
OCT. LCT Cover: The entrepreneur complements his limousine company with a menu of web-based products.
This is one of the most critical communications for your company, and careful wording with a positive message helps ease the pain.
Delays and airport security hassles are the main reasons why business travel is more frustrating today than just three years ago.
$14 vs. $63: Uber is taking a toll on my former business in Bakersfield, Calif. Population: 882,176.
AUG. LCT: Airlines do it. Hotels do it. TNCs do it. Why does our industry stick with fixed rates?
AUG. LCT Editor's Edge: See how well you can handle the answers to some burning industry issues.
I did a test recently of two almost identical limo rides to and from the airport. It's time to talk about rates.
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