A look back at the deadliest transportation accident in the U.S. in nine years, which remains unsolved.
A recent investigation reveals a few rotten bad apples in the industry mix.
Authorities apply rigid rules and bust more illegal operators during the holiday season.
DEC. LCT: Motorcoach charter and tour services are suffering collateral damage as part of the city’s aggressive new rules.
10/23 update: As the public awaits a preliminary report on an accident cause, two recommendations after a 2015 crash would have affected the recent one.
Its safety record and practices strongly contrast to the quality and performance levels of professional luxury transportation services.
After the companies paid $100,000 in legal bills, four employees have chosen to go to trial instead of settling.
Revealed last year, hackers were granted access to personal information of 57 million riders and drivers in 2016.
SEPT. LCT: Amid accidents, deaths, injuries, and skyrocketing insurance premiums, operators are chafing under a web of strict new rules.
The TNC is being blamed for not enforcing its rule that independent contractors can’t carry guns.
"I took a Lyft alone to the airport at 2 am. He asked me if I wanted to take a nap."
The crime and safety problem conflicts with the TNC's brand messaging to provide a "safe ride home."
The passenger pounded on windows after the driver pulled off the highway, locked the doors, and said they were going to a hotel.
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