In the following 2017 State of the Industry presentation, all key economic and market indicators look positive despite market shifts. LCT Publisher and Show Chair Sara Eastwood-Richardson told an International LCT Show audience March 13 that a successful approach to operations involves being client- and tech-centric. A limousine operator looking to succeed for the long-haul must befriend mobile technology to make booking rides easier for clients. A recently improving economy and rising business travel demand can create new opportunities, but how well an operator meets customer expectations and demands trumps all.
Click here for the slides used during the presentation.