Technology

4 Customer Service AI Applications That Work

News Reports
Posted on March 4, 2020
How do you use data to improve the client expierence? (Photo via Unsplash user Franki Chamaki)

How do you use data to improve the client expierence? (Photo via Unsplash user Franki Chamaki)

The concept of artificial intelligence improving emotional intelligence might sound like a paradox. A coded algorithm is not the most natural supplement to human empathy, after all. However, customer experience (CX) leaders understand that AI-powered technologies can transform the way businesses understand core audiences.

CRM Buyer article here

Related Topics: artificial intelligence, business management, customer service

News Reports News Reports
Comments ( 0 )
More Stories
Yasmin and Amir Zafar of GRiDD Technologies at their exhibit booth during an International LCT Show. (LCT file photo)
News

A Rate & A Ride For Everyone

GNet is expanding its access to online tools and customized farming opportunities with their latest ventures.

Patrick Scully, MCI Executive vice president of sales, marketing, and customer service, noted an exceptional rise in sales in the San Francisco Bay area, while acknowledging West Coast operators have much different problems and concerns than East Coast operators.
News

MCI Enters 2020 With Array Of Technology

The company has been developing its Next-Gen-D-Series with a new battery-electric option and telematics while slashing operating costs and enhancing luxury.