Industry Research

Business Travel Should Be Mobile, Predict Users' Needs

News Reports
Posted on December 18, 2019
Business travelers want simplicity and personalization (Photo by Pexels user mentatdgt)

Business travelers want simplicity and personalization (Photo by Pexels user mentatdgt)

Travel commerce platform Travelport released a report travel management companies (TMCs) and their customers should pay close attention to.

The report, which focuses on trends in mobile travel apps and software, makes a number of trend and survey-based predictions about the future of travel apps in 2020 and beyond. What it finds is business travelers increasingly expect a mobile, self-service, AI-enabled, personalized experience.

Tech Republic article here

Related Topics: apps, business travel, corporate travel, customer service, industry trends, luxury market trends, mobile applications

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