People

Atlanta Operator Believes In The Power Of Involvement

Lexi Tucker
Posted on July 3, 2019
Chad Casey of Casey Corporate Transportation in Atlanta, Georgia sat down with LCT contributing editor Jim Luff to talk about how being involved in local industry associations can change your business.

Chad Casey of Casey Corporate Transportation in Atlanta, Georgia sat down with LCT contributing editor Jim Luff to talk about how being involved in local industry associations can change your business.

[This is the sixth episode in a recurring series of educational videos by LCT editors Martin Romjue, Lexi Tucker, and Jim Luff]

Chad Casey of Casey Corporate Transportation has been based in Atlanta, Ga. for 15 years. He originally had a pizza restaurant, which he hated. "You hear the horror stories of restaurants and all that comes with them, and it's so true." A friend of his owned a limo and told him a little bit about the business, and Casey decided he'd give it a shot. It turned out to be his passion.

Working With Airports

His company sits just five minutes away from the Hartsfield-Jackson Atlanta International Airport. Casey says he has a good working relationship with them in part because he's worked with them through the Greater Atlanta Limousine Association (GALA).

"There are state legislations that restrict them on what they can charge us per our fees, but I helped create GALA. I was on the board. And while on the board, we'd meet monthly with the airport, and we still do, if you're on that committee."

Once a month, the association would meet with airport authorities and tell them about the issues they were facing. "They let us know what's going to happen so we can prepare. They can't build fast enough. They're always doing construction, and how we get in and out always changes. Where we park is about to change. So they work well with us and try to keep us up-to-date on what's going on so we can provide the best service to our clients."

Importance Of Local Associations

Casey says the biggest growth for him and his company happened because he became a part of GALA, found a mentor, and got affiliate work from locals. "Everybody goes to trade shows and tries to get national affiliates, but if you get into your local affiliates and find a mentor, somebody you can go have lunch with on a regular basis, you'll get work from it. I mean, not one company can provide work in any city. I don't care who you are. Atlanta has one of the top convention centers, so with all the big conventions, there's always work to be passed around, and I get a tremendous amount of affiliate work from my local partners."

When GALA was created, Casey says the founding members made strict guidelines on what it took to become a member. Being right with the state and having the right permits and insurance would be vital. "If you're a member of GALA, we know you've been vetted, because you're a member of GALA."

Mentorship Groups

Being a part of a 20 Group can also be very beneficial to operators of all sizes. Even if members operate in a different city, it's likely they're facing similar issues. From hiring the proper staff to getting the right procedures in place, everyone can benefit from different perspectives.

"Logistically, I love what we do, but being a business owner is a different mindset, and most people go to college or universities for that. We go to mentorships or to  peer groups. You learn from each other. If it weren't for the mentorships and the sharing of ideas this community of limo operators has, I'd probably be out of business. You learn not to make the mistakes somebody else has already made."

Learning From Large Events

Atlanta was the host city for the Super Bowl in February 2019, and Casey says a lot of the work he received was last-minute. "We performed well and were able to cover it, but it was all last-minute. Your chauffeurs are like, 'Where's my work?' and the next thing you know, they're working 48 hours straight to do a charter. People don't tend to think about the actual transportation until the very last day."

He says on game day he booked two 10-hour charters at 5:00 in the afternoon when the game started at 6:30. "How do you prepare for that? Luckily we had the vehicles available. But we made mistakes in renting cars and hotel rooms, so we can learn from that. That was our first big event. Next year we have the NCAA Championships, so hopefully we'll be better prepared when that comes around."

Click here to watch the full video interview

Click here to see the other entries in this video series

Related Topics: 2019 LCT video education series, Atlanta operators, Georgia operators, Greater Atlanta Limousine Association, ILCT 2019, limo associations, mentorship, video

Lexi Tucker Senior Editor
Comments ( 1 )
  • Joy Harrer

     | about 16 days ago

    This individual started his business after my husband passed away but I am astounded at his ignorance regarding what happened prior to his beginning hislimousine business first of all the GLA was the first organization under my husbands leadership that made sure that the Laws were stringent regarding membership not the GALA this individual started his business after my husband passed away but I am astounded at his ignorance regarding what happened prior to his beginning his limousine business first of all the GLA was the first organization under my husbands leader ship that made sure that the laws were stringent regarding membership not the GALA It is also my understanding that this organization came to be due to political power infighting between two factions in the GLA after my husband‘s demise. also there is the fact that the first state law regarding how the airport and companies were to interact and what laws needed to be followed regarding fees but more importantly the companies that were to operate and how they were to operate at the airport & beyond so that the problem of illegal operators could be stifled; -then there is the Super Bowl & with us it was also the Olympics and how many people had rented cars and hotels when they didn’t have the bookings and how so many went out of business and lost money it seems this fellow thinks it all happened only in his time -and affiliates that was also a stretching out of the companies that were operating the time mostly the infamous Carey (lolland our company- National and international I’m not trying to toot our own horn we have the awards and accolades for that it’s just that history obviously repeats itself but one needs to know the history in order to work with it or not repeat it. Please excuse the repeats &strange grammar&sentence structure this is not me this is Siri.

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