Seasoned Operators Bring Education For All Size Fleets

Lexi Tucker
Posted on June 19, 2019
(L to R) Tom Holden of Bus Advisors and Jim Luff of LCT Magazine will be helping those with big and small vehicles alike.

(L to R) Tom Holden of Bus Advisors and Jim Luff of LCT Magazine will be helping those with big and small vehicles alike.

The LCT Show education committee spotlight this week is on Tom Holden of Bus Advisors and Jim Luff of LCT Magazine.

The two experienced operators will be bringing their expertise to attendees of all fleet sizes and experience levels.

Tom Holden, Regulations/Safety

Tom Holden started his ground transportation career with Rose Chauffeured Transportation in 2002 as director of operations and general manager. With his guidance, Rose grew from $1.2 million to over $10 million in sales. Rose added motorcoaches nearly nine years ago. Before taking the management position, he was a part-time driver just looking to make a little weekend money. After being interviewed by Charles Tenney, he was brought into the office to help grow the company.

For the last four years, he's had the opportunity to speak and be the moderator of panels at the LCT Shows in Las Vegas and Atlantic City. He is also a contributing writer for LCT Magazine and on the magazine's advisory board.

His desire to help more business owners and operators in both the limousine and motorcoach industries led him to form Bus Advisors, a consulting company in 2018.

"I believe after 16 years of experience and my involvement in the industry, not only from the chauffeur driven side but also the motorcoach industry, I have the ability to provide plenty of knowledge and expertise," he says. As director of operations and general manager, he was always a hands-on leader who never micromanaged, and plans to take the same stance as a business and bus guru. "You have to let your staff become successful."

Thoughtout his many years in the industry, he has met many operators, visited their operations, and been involved in 20 groups from Spader Business Management and Driving Results, and the late Tom Mazza's group. "Every time, my passion for the transportation industry has always lead me to ask questions and point out things I believed not to be a perfect right. What you see in Tom Holden is exactly what you get. A man who always speaks the facts and cares about the safety and compliance of our industry."

Jim Luff, Small Fleet/First Timer Programs

Jim Luff is the former CEO of The Limousine Scene, a Bakersfield, Ca.-based company.  He began his career in the limousine industry as a private chauffeur for Merle Haggard in 1990. In 1993 he found a permanent home at The Limousine Scene starting as a chauffeur for the three-car company and promoted to general manager a year later. He later became a partner in the operation. Luff retired from daily operations in 2016. At the time of his retirement, the company ran 38 vehicles with 88 employees.

In 2004, he joined Luxury, Coach and Transportation Magazine as a feature writer.  His monthly stories center on the operations and marketing of transportation companies with creative ideas and innovative thoughts. He also has a weekly blog on LCT’s website where he muses about daily life in the transportation business.  He operates a private consulting business helping limousine companies nationwide in the development of employee handbooks, marketing, and financial strategies. He is also the marketing manager for Chosen Payments, an industry endorsed credit card processor and served as a facilitator for Driving Results, an industry consulting focus group.

Attendees can expect to learn how to create a solid operations handbook from his planned sessions. They will learn how to market within their own community and make their business a household name without spending a fortune on advertising and marketing; how to network, select networking opportunities, and why it is so important; and how to develop relationships with news media in their community and become the go-to source for all things related to passenger transportation.

"We are at a very exciting time in our industry where big changes are being made. Since 1983, LCT Magazine has been a leader in providing educational opportunities for members of the chauffeured transportation industry. That’s 36 years of documenting history and growth. We will continue to lead the way with our vast resources that have been developed over nearly four decades of serving the industry. I’m happy to share my 29 years of industry knowledge to help operators achieve their goals," he says.

The new program kicks off with the 2019 LCT East Show at the oceanfront Hard Rock Hotel in Atlantic City, N.J., Nov. 3-5, and then moves on to the 2020 International LCT Show at The Venetian in Las Vegas Feb. 17-20.

Related Topics: 2019 LCT East, Atlantic city, buses, California operators, casinos, driver safety, hotels, industry education, Jim Luff, Las Vegas, LCT Show, limousine safety, marketing/promotions, motorcoaches, new jersey, North Carolina operators, passenger safety, Safety, Safety & Insurance, safety education, Sales & Marketing, small business, small-fleet operators, Tom Holden, vehicle safety

Lexi Tucker Senior Editor
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