Operations

7 Disruptions Shaping Modern Customer Experience

Posted on October 31, 2018
Are you making it easy for your clients to do business with you? (Photo via Pixabay user Mediamodifier)
Are you making it easy for your clients to do business with you? (Photo via Pixabay user Mediamodifier)

Today’s rapid pace of disruptive change is shaping customer expectations and, accordingly, customer experience (CX) in ways that threaten to leave less agile brands behind.

Forbes article here

Related Topics: building your clientele, business management, client feedback, client markets, customer service, How To, VIP service

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