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Prevost Boosts Wi-Fi, Internet Access On Its Luxury Coaches

Posted on July 18, 2018

In this day and age, Wi-Fi usage on coaches can become absolutely crazy. In this day and age, Wi-Fi usage on coaches can become absolutely crazy. Wi-Fi and Internet costs will only go up as coach passengers get more comfortable streaming on their own devices. (Prevost photo)

In this day and age, Wi-Fi usage on coaches can become absolutely crazy.
In this day and age, Wi-Fi usage on coaches can become absolutely crazy. Wi-Fi and Internet costs will only go up as coach passengers get more comfortable streaming on their own devices. (Prevost photo)

SAINTE CLAIRE, Quebec — Prevost has partnered with Icomera U.S. Inc. of Rockville, Md., a maker of onboard Internet connectivity and electronic entertainment systems, to provide better Wi-Fi and Internet services on its luxury buses.

Through this partnership, Prevost makes Icomera’s solid-state integrated mobile router available for high-performance onboard wireless services and a wide range of content options through an array of cellular providers. Developed specifically for a mobile environment, this system allows passengers to connect to Wi-Fi on their individual devices and access movies and Internet content.

“In this day and age, Wi-Fi usage on coaches can become absolutely crazy,” said Robert Hitt, director of Prevost Aftermarket Training, during the recent Ride and Drive 2018 event in Hagerstown, Md. “Wi-Fi and Internet costs will only go up as coach passengers get more comfortable streaming on their own devices.”

Prevost Gains Factory-Installed Connectivity Equipment

The Icomera solution is available factory-installed on new Prevost coaches. Through an exclusive agreement, Prevost also is Icomera’s certified partner for aftermarket and will install the Icomera unit at any of its 14 service centers throughout North America. The entire process takes about four hours.

“This feature is particularly compelling for operators covering different regions within the US and Canada," Hitt said. "The benefit here is having several cellular providers packaged into this one system using separate cards for each location which keeps roaming costs at a minimum.

More Bus Entertainment Options For Passengers

Bottom line for passengers: “No more arguing over whether passengers are going to watch romcom, sci-fi or action adventure,” Hitt said. “They will be able to make their choices and enjoy them in their own space.”

Icomera solutions operate on open architecture principles that allow flexible and upgradeable services to meet the requirements of the customers using the product, and keep within any set budget for Internet access, said Icomera sales director  Gabriel Lopez-Bernal. “The Icomera unit works off the Wi-Fi inside the coach without reaching out to the network and running up the cost of service.”

The standard package for Prevost coaches offers about 15 movies and 15 hours of television, Lopez-Bernal said. Icomera is working with Prevost to add more content to include classic films and still keep the package at the same price.

Pro and Premium packages are also available from Icomera that include a greater selection of content. Lopez-Bernal said the system provides one-solution management of onboard connectivity and entertainment.

Wi-Fi Portal Packs Direct Marketing Potential For Operators

“The computer propagates the Wi-Fi network on the vehicle,” he said. “Passengers connect and are redirected to a captive portal. We have worked with Prevost to develop where all the available content is stored for easy access.”

The Icomera system can block bandwidth-intensive websites and restrict all inappropriate content. A CRM (customer relationship management) tool allows operators to collect passenger information and email addresses from passengers who opt in for direct-marketing.

The unit is fully browser-based; no third-party application to download or update. The system is backward-compatible with several generations of browsers for Android, Windows, and Apple. Icomera can provide a list of compatible devices it has tested.

Source: Prevost press release

Related Topics: business partnerships, entertainment electronics, in-vehicle internet, mobile internet, mobile technology, motorcoach operators, motorcoaches, onboard amenities, Prevost

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