Cardel Global and Edward Limousines combine resources to boost their complementary service offerings.
"Our outbound affiliate work has grown from nothing to now representing 17% of our business," said Simon Chen, owner of Eight Black Transport. "For a company our size, we farm out a lot of work."
Chen met Jagiela at an industry event two years ago. "It was plain to me he probably had the industry's most comprehensive 'rolodex,'" Chen said. "I needed help and had to find a reliable, trusted source of partners domestically and internationally. We have clients who are traveling weekly, and we handle their ground transportation worldwide."
In March 2018, Chen farmed more than 20 trips to a partner in Houston. "We needed help in California, in London and in New York," he said. "All of those partners we use in these markets are a direct result of Philip's industry contacts and his personal relationships with the respective owners. While I was at the LCT show in Las Vegas, a request came in from our number one client for transportation in Puerto Rico. Philip responded within minutes of me reaching out and connected me with the right operator."
Chen cited the advantages of Jagiela's knowledge of the industry and social media, and his relationships with hundreds of operators "It was a 'no brainer' to put him on retainer because the investment has already returned tenfold. He is one of the most underused industry experts in the ground transportation sector today."
Jagiela, a former longtime Philadelphia area limousine owner-operator, is also the executive director of the Virginia Limousine Association and the Minority Limousine Operators of America, a past president of the Philadelphia Regional Limousine Association, and a former executive director of the National Limousine Association.
Chen believes TNCs have no hope in competing with the one-to-one, consistent, and high-touch service he provides. "The partnership we have with Philip means I can deliver the same high level of service to our client whether they are in Denver or Denmark."
ABOUT: Eight Black Transport provides bespoke transportation service in the Denver market and around the globe. With a small fleet of high-end vehicles, Eight Black Transport provides high touch service to discerning clients. PALM AMAC is a limousine industry association management company which provides consulting services to operators to grow their business and to streamline their processes.
Source: Eight Black Transport
Related LCT articles: Think Like A Client, Act Like An Operator
The New York operator who ran Farrell Limousine Service died on March 17 after a long illness.
Put 2019 LCT East, 2020 ILCT, and 2020 LCT Show Europe onto your calendars.
David Bastian pulls off his ninth promotional clip starring fleet vehicles tied to the theme of an LCT trade show.
Towne Livery casts the line-up of Lincoln limousine vehicles in a circus theme to bring attendees and buyers to the LCT event in Las Vegas, March 24-27.
The industry figure handled the livery program during its earliest days when big, wide rear-wheel drive sedans ruled the luxury road.
Operators Charlie Grimm, Stacey Glazier, and Sam Rubin have gotten crafty through connections, pricing strategies, and services.
PHOTO GALLERY: The Greater California Livery Association gathered members March 6 at the Proud Bird Restaurant in Los Angeles.
MARCH LCT Publisher's Page: If you succeed in this most difficult of niches, you are poised to expand and takeover in all other segments.
Help us celebrate members of the industry who run some of the best companies in the world.
The Chosen Payments CEO has been added to the Electronic Transactions Association's (ETA) 2019 Forty Under 40 class.
These operators will help teach you the best ways to use your employees' skills to the max.
Presenters Ken Carter, Derek Maxwell, and Rick Versace Jr. will explain how technology can streamline operations.
Was the reaction too harsh? Or an important part of what is supposed to set luxury transportation providers apart from TNC drivers?
Metropolitan Airport News sat down to get to know the LCT Gold Star People's Choice Award winner.
The world's No. 1 online marketplace and trader for professional chauffeured and chartered vehicles, including all types of motorcoaches, buses, vans, stretch limousines, sedans, SUVs, exotics, and classics. New and used vehicles are available from sellers across the nation.
The best online networker to find quality affiliates worldwide and market your company.
Click on any state to see the latest industry news and events in that region.