Operations

How To Find, Engage, And Keep The Right Employees

Lexi Tucker
Posted on March 6, 2018

Chris Carroll
Chris Carroll
LAS VEGAS, Nev. — One of the largest problems operators face in the sunny economic climate is finding hardworking, enthusiastic people who will learn quickly and stay loyal to the company. That’s what Chris Carroll and Christina Davis of The LMC Group want to help remedy.

Their advanced workshop session, “Building A Talent-Rich Workforce: How To Find, Train, And Keep The Best Of The Best,” will be Tuesday, March 13 from 9 a.m. to 10:20 a.m. at the International LCT Show at Mandalay Bay and will help you understand what modern workers are looking for in a career — and how you can help them achieve it at your company.

The session will begin with a conversation about how to find talent. Specifically, each roundtable group of about 10 people will be discussing what you should be looking for in terms of personality, skills, and other traits to ensure you find the right people. “We really want this to be an interactive session where operators get involved and learn,” Carroll said in a pre-show interview.

“We hope attendees will come away with an understanding of the knowledge and skills a person needs from the conversations being had at their tables,” she said. The two also will explain the importance of creating a well-planned and detail-oriented training program your employees can refer back to — vital when it comes to retraining. “We’ll also talk about creative ways to keep your high-performing employees engaged.”

This will be a must-attend session for operators because of how hard it is to find the missing puzzle piece that will fit your company due to the low unemployment rate, Davis said.

Christina Davis
Christina Davis
“Right now, any recruiting discussion starts with an awareness of the tight labor market. Many companies are excited to find a person — anybody — instead of the right person. We’ll talk about the importance of finding a person who fits the need, why training is important, and how to ensure you are giving employees what they need to do their job right,” Davis said.

There will be incredible amounts of information to discuss, but attendees can expect practical content, Carroll said. The two moderators will present simple and actionable steps that will make a real difference in your training process.

“When we visit companies, we often see no training program at all. It’s going to seem overwhelming, but I want the audience to understand it’s still possible to do these things. I want them to leave knowing if you take small steps and set goals, piece by piece, it’ll be ok.”

Related Topics: casinos, employee recruitment, hiring, hiring chauffeurs, hotels, human resources, ILCT 2018, Las Vegas, LCT Show, Mandalay Bay, National Limousine Association, NLA

Lexi Tucker Associate Editor
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