Technology

How To: Chatbots As Customer Service Virtual Agents

Posted on February 22, 2018

Customer service chatbots are quickly increasing in popularity, and it’s easy to see why. This evolving technology makes it easier for businesses to engage their customers, cut down on their workload, and proactively prevent minor customer service issues from becoming major problems.

Forbes article here

Related Topics: artificial intelligence, chat bot, customer service, mobile applications, Sales & Marketing, websites

Comments ( 1 )
  • Kumar S

     | about 4 months ago

    Chatbots are our present and a long-term future. They are the future of all the major industries from Health-care to Banking and not limited to a single industry. I want to introduce to Engati chatbot. It is a chatbot platform where you can build, manage, integrate, train, analyse and publish your bot in a few minutes visit www.engati.com.

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