Operations

6 Trends Shaping Customer Service In 2018

Posted on February 8, 2018

You may still be writing “2017” on forms, but no one can deny 2018 is in full swing. So what does the year hold for customer service? Here are the six customer service trends you can expect to see in 2018.

Forbes article here

Related Topics: artificial intelligence, customer service, Google, Millennials, social media, technology

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