Operations

6 Trends Shaping Customer Service In 2018

Posted on February 8, 2018

You may still be writing “2017” on forms, but no one can deny 2018 is in full swing. So what does the year hold for customer service? Here are the six customer service trends you can expect to see in 2018.

Forbes article here

Related Topics: artificial intelligence, customer service, Google, Millennials, social media, technology

Comments ( 0 )
More Stories
Article

Among The Leaders At The LCT Summit

AUG. LCT: The top operators in the luxury transportation industry who attended this year’s exclusive annual executive conference offer some best practices that can work in your operation.

Johnny McBride, owner of Lux Rides
News

Arizona Operator Goes From Gig To Good

eNews Exclusive: Johnny McBride would have never been exposed to the idea of a luxury transportation company if he hadn’t gotten his start as a part-time driver. 

Article

ELDs: Do You Really Need Them?

AUG. LCT: After April 1, 2018, drivers found out of compliance with electronic logging devices could be ordered out of service. Is your service at risk?