Service Stats Defining 2018

Posted on January 9, 2018

It’s not just consumer habits that are changing. 2018 ushers in AI-powered assistance and engagement, creating customer experiences slicker than ever before possible. Customers now expect an effortless experience – and they know you have the technology to provide it. So, to help you prepare for the experience battle ahead, here are some defining customer service stats for 2018.

Customer Think article here

Related Topics: Branding, building your clientele, customer service, mobile internet, technology, websites

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