Operations

Why Your Customer Service Team Should Be In Every Meeting

Posted on October 31, 2017

Customer service interactions are some of the most loaded for a business. They have the capacity to earn lifetime customers or, if handled poorly, a slew of public complaints that hurt business and tarnish the reputation of an otherwise upstanding company.

Which side would you rather be on?

Entrepreneur article here

Related Topics: business growth, business management, client feedback, customer service

Comments ( 0 )
More Stories
Article

Among The Leaders At The LCT Summit

AUG. LCT: The top operators in the luxury transportation industry who attended this year’s exclusive annual executive conference offer some best practices that can work in your operation.

Johnny McBride, owner of Lux Rides
News

Arizona Operator Goes From Gig To Good

eNews Exclusive: Johnny McBride would have never been exposed to the idea of a luxury transportation company if he hadn’t gotten his start as a part-time driver. 

Article

ELDs: Do You Really Need Them?

AUG. LCT: After April 1, 2018, drivers found out of compliance with electronic logging devices could be ordered out of service. Is your service at risk?