Operations

Why Customer Service Should Mimic Driverless Cars

Posted on June 13, 2017

Photo via PEXELS user MyStock.Photos
Photo via PEXELS user MyStock.Photos
According to the Bureau of Labor Statistics, 2.7 million Americans are employed in the customer service space. From an economic and labor perspective, a similar set of levels can help highlight the jobs (or portions of jobs) that will be left for humans to do. From a startup and tech perspective, this will highlight obvious areas where we can increase efficiency and productivity.

So what customer service roles can AI take on?

Venture Beat article here

Related Topics: autonomous vehicles, business management, customer service, driverless cars

Comments ( 0 )
More Stories
Article

Among The Leaders At The LCT Summit

AUG. LCT: The top operators in the luxury transportation industry who attended this year’s exclusive annual executive conference offer some best practices that can work in your operation.

Johnny McBride, owner of Lux Rides
News

Arizona Operator Goes From Gig To Good

eNews Exclusive: Johnny McBride would have never been exposed to the idea of a luxury transportation company if he hadn’t gotten his start as a part-time driver. 

Article

ELDs: Do You Really Need Them?

AUG. LCT: After April 1, 2018, drivers found out of compliance with electronic logging devices could be ordered out of service. Is your service at risk?