Operations

New Orleans Company Always Ready To Help Affiliates

Lexi Tucker
Posted on May 9, 2017

Mallory Geary, outside sales and affiliate manager for Limousine Livery
Mallory Geary, outside sales and affiliate manager for Limousine Livery
NEW ORLEANS, La. — With one of the largest fleets in south Louisiana, Limousine Livery ensures vehicle variety and availability are seldom a problem. Mallory Geary, outside sales and affiliate manager, says the company’s staff maintains extensive oversight on every reservation they take, so whether the person needing help is a client or affiliate, they can be sure to professionally handle the client.

The business has dispatch and reservation manned 24 hours a day, and anyone who calls has access to her, the operations manager, or anyone else they may need to speak to. “Everyone makes themselves very available and are always ready to assist with any issues, questions, or concerns,” Geary says.

LCT CONNECT PROFILE HERE

“We constantly reiterate to the team how important it is to treat affiliate’s clients like they are our own, and to represent ourselves as an extension of our partners,” she says. This becomes more important as the on-demand market grows. They have also seen a huge spike in affiliates using GPS tracking, reservation system integrations, and competitive pricing.

As a major destination travel city, affiliate work makes up about 15% of the company’s total revenue, with 90% being farm-in and 10% farm-out.

Geary says LCT Connect is a boon to those looking to enter the world of affiliate work. “Being new to the affiliate manager position, my initial thought was how important it is to not only get my name but also Limousine Livery’s name out there on as many platforms as possible. What better place to start than a big name like LCT?”

Limousine Livery is dedicated to growing its affiliate reach by providing attention to detail and superior service. “We want everyone to know they have a friend in New Orleans.”

Related Topics: affiliate networks, Affiliate Report, customer service, farm-in farm-out, How To, Louisiana operators

Lexi Tucker Associate Editor
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