The large Washington, D.C.-area fleet operation gains a maintenance facility from Capitol Coachworks.
“It makes everyone’s life a lot easier when that info is readily available,” he says. “Even the little details like whether the client would prefer soda over water can make all the difference.”
Speedy and accuracy are becoming more important in a rapidly changing affiliate work environment. Pierce has noticed many affiliates requesting help for runs in an hour, when it used to be reservations would come in at least two to three days in advance. “We’re seeing more requests for on or near-demand rides. It can be challenging, especially when it’s a busy day.”
Star Transportation has one of the newest fleets of all of the companies in Minnesota, Pierce says. This includes a variety of sedan, SUV, minibus, and van limos; motorcoaches; and sedan and SUV stretches. Their turnover rate is four years or 100,000 miles.
The business services Minneapolis and Rochester, the home of the world-renowned Mayo Clinic (a nonprofit organization committed to clinical practice, education, and research). Both offices are at or near major airports, which makes runs that much easier.
Star Transportation has been voted favorite transportation in Rochester two years in a row by the readers of the Rochester Post Bulletin and the best limo service in Minnesota by the viewers of WCCO-TV. It’s also had BMW and one of the sponsors of the Ryder cup choose them to drive their VIPs around during the golf event.
This is one operation to contact if you have anybody looking for a ride to next year’s Super Bowl, which will be held at the U.S. Bank Stadium in Minneapolis. “We’d be more than happy to accommodate any of your clients coming to the area,” he says.
Held June 13, the association will cover local airport news, special pricing on the Volvo S90 for California operators, and more.
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