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Bad Boy Uber CEO Apologizes For Rant Against Driver

Posted on March 1, 2017

Kalanick apologized in a three paragraph email to Uber employees late Tuesday. (Uber CEO Travis Kalanick (photo from Helsenberg Media via Flickr.com CC license here)

Kalanick apologized in a three paragraph email to Uber employees late Tuesday. (Uber CEO Travis Kalanick (photo from Helsenberg Media via Flickr.com CC license here)

Uber's CEO has issued a remarkable mea culpa as the company scrambles to deal with yet another public relations crisis.

CNN tech article here

Related Topics: TNCs, Travis Kalanick, Uber

Comments ( 1 )
  • Sid Forougi

     | about 3 years ago

    One of the requirement to operate a transportation company is privacy and confidentiality. Customers need to have confidence that their routes, conversations or conduct during a ride will be kept confidential by a driver. Although essential, confidentiality is sometimes a forgotten part in transportation services. Mr. Fawzi Kamel operates a black car, the high-end service and is a subcontractor of Uber. He has entered into a contract with Uber to use Uber technology to provide transportation service and generate revenue for his business. Mr. Kamel does not work for Travis Kalanick nor employed by Uber. But Mr. Kamel should have neither offered private information to the public nor lampoon the very industry to which he owes his livelihoods. Mr. Kamel is in violation of confidentiality, with obvious contempt he chose to pointlessly skewer a passenger who happened to be Travis Kalanick publicly. We all should stop condemning and complaining about Uber and Travis Kalanick and start learning from him. Regardless of his arrogance, Travis is not only a successful entrepreneur and visionary but marketing genius who has transformed transportation industry

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