Industry Research

Half Of Companies Allow TNC Use For Business Travel

Posted on January 31, 2017

Flickr.com image posted by Mighty Travels (CC license here)
Flickr.com image posted by Mighty Travels (CC license here)
ALEXANDRIA, Va. — Transportation network companies (TNCs) are now allowed by one-half (50%) of all corporate travel policies, a jump from 44% in June 2016, according to the GBTA Business Traveler Sentiment Index Global Report – January 2017, in partnership with American Express. The Index examines business travelers’ feelings about their trip experience and how those feelings affect their behaviors on the road.

As policies expanded to include companies like Uber and Lyft, ridership among business travelers increased 21%. Most travelers anticipate using these types of services about the same amount (71%) or more often (18%) in the three months following the survey.

Use of home-oriented services, like Airbnb and HomeAway, also increased 20% from June 2016, despite only 30% of companies allowing this stay option. Most business travelers expect to stay at home-sharing properties about the same amount (72%) or more often (13%) in the three months following the survey.

“The sharing economy trends that have come to define personal travel are now significantly influencing business travel as well,” says Susan Chapman Hughes, senior vice president, American Express Global Commercial Payments. “However, nearly one in five travelers are still unsure whether their employer’s policies allow for sharing-economy services; making it especially important for companies to communicate clear details about the services and amenities that their policy covers.”

Full GBTA press release here

Related Topics: business travel, corporate travel, GBTA, industry surveys, Lyft, survey, TNCs, Uber

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