
A Deeper Look At The World Of Ground Transportation
The International LCT Show will offer the latest insights from leaders in various industry segments.
“We take our affiliates very seriously because they are our peers,” says the owner and president of Casey Corporate Transportation. “When I’m entrusted with that work, whether it’s local or national, I get involved personally; I double and triple check everything is done to a T like it should be, and ensure it’s flawless.” Of his affiliate work, 70% is farm-in, while 30% is farm-out.
His advice for those who are handing affiliate work with a new company is always tell the truth. “Don’t try to walk your way around it. We know issues happen, and it’s even more painful when it happens to an affiliate. Honesty is always the best policy.”
Casey believes his company is the ideal size to take care of any affiliate need. “We are small and lean enough to be hungry for the work with reasonable rates for the Atlanta market, but we are also large enough to service multiple runs, road shows, and last minute requests,” he explains.
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To strengthen affiliate relationships, Casey says you must first build trust and relationships by going to shows and/or participating in industry educational groups through The LMC Group (Livery Management Consultants) or Arthur Messina’s Driving Results.
“It helps make everyone stronger,” he says. “Whether it’s under one umbrella or if it’s different companies sharing their technology, we have to work together to fight TNCs. I’m not sure how long they’ll be around or how strong they are going to be, but I do think they’ll eventually just be another kind of taxi cab.”
Casey would like other luxury ground transportation companies to know he’ll work very hard for their business. “We know the client in our car is special to the affiliate and we want to make them look good, so we do everything we can to go above and beyond. We want that client to say, ‘the service in Atlanta was excellent.’”
Related Topics: affiliate networks, Affiliate Report, Arthur Messina, Atlanta operators, Driving Results, farm-in farm-out, Georgia operators, Greater Atlanta Limousine Association, How To, LCTconnect.com, National Limousine Association
The International LCT Show will offer the latest insights from leaders in various industry segments.
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