Operations

Mass. Couple Recreates 40-Year-Old Company

Posted on January 6, 2017

Photo courtesy of Katya Portnoya (L) and Igor Portnoy (R)
Photo courtesy of Katya Portnoya (L) and Igor Portnoy (R)
WESTWOOD, Mass. — At BostonCarriage, the standout qualities include treating employees like clients, and offering office staff and chauffeurs good benefits such as paid bonuses and healthy, organic snacks bought by the owners from Whole Foods.

"For us, it’s not about the bottom line, it’s taking care of your employees and clients; take care of them, they’ll take care of you," co-owner Katya Portnoya said.

Boston Globe article here

Related Topics: Boston operators, Massachusetts operators, operator profiles

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