Operations

AI And Messaging Are Changing The Customer Service Game

Posted on December 28, 2016

Photo via PEXELS user Alok Sharma
Photo via PEXELS user Alok Sharma
To keep up with the massive growth of these new messaging channels, companies are scrambling to develop both an AI and a messaging strategy.

Venture Beat article here

Related Topics: business growth, business management, customer service, mobile technology, online reservations, online services, text messaging

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