Roadmappin’ It: Planning For Your Company's Future
Kristen Carroll and Dave Verno of The LMC Groups got LCT East attendees thinking about how to set their businesses up for success in 2020.
![]() |
STG and Orlando Select, which will now operate as Signature Transportation Group Orlando, have partnered together to better serve the expanding convention and tourism markets in Chicago and Orlando.
Because both cities are emerging convention markets with opposing busy seasons, the newly-reformed STG and STG Orlando will share staff, vehicles, chauffeurs and best practices to accommodate peak seasons in Chicago and Orlando throughout the year. The partnership will bring uniformity to each of the two markets, the client base of both companies, and the ground transportation industry overall.
“We are creating a unique model in our industry, one that I’m not sure has ever existed,” said STG Chicago CEO Sal Milazzo. “We’re not expanding into other markets in hopes of soliciting national accounts but rather to create uniform service for those companies servicing global travelers and in need of reliable providers with the very highest service standards," he explained.
In preparation for Orlando’s impending high-traffic convention season, new vehicles are already en route to the new STG Orlando facility. The updated fleet includes new Cadillac Escalade SUVs and XTS sedans, Grech Executive Buses and Mercedes Benz Sprinters.
Orlando has also invested in new reservations software, a mobile passenger app and a brand new 10,000-square-foot facility to prepare for the expected revenue increase and demand.
“We’ve created a 'customer first’ mentality at Signature Transportation Group, and our customers love it,” Milazzo said.
To maintain this customer-focused mentality, and share best practices and resources across both cities, STG has tapped Kevin Duff to lead the operations as president of STG Chicago and Orlando, while Orlando Select CEO Gregg Moulton will transition to serve as CEO of STG Orlando.
Moulton expressed his excitement by saying, “[As STG Orlando] now we have the opportunity to better serve our clients with more resources, a larger fleet and increased service capabilities. We’ll still be the same Orlando Select our clients know and love, just with a different name, and we’ll have increased efficiencies which will result in better rates and services for everyone.”
Related Topics: business deals, Chicago operators, Florida operators, Illinois operators, meetings and conventions, mergers & acquisitions, Orlando, tourism
Kristen Carroll and Dave Verno of The LMC Groups got LCT East attendees thinking about how to set their businesses up for success in 2020.
SurveyMonkey data shows passengers have gotten so hooked on TNCs that the companies could increase prices further.
The International LCT Show will offer the latest insights from leaders in various industry segments.
Physically challenged employees face an extra set of problems in addition to the usual ones that come with traveling for work.
eNews Exclusive: Bart van Leijden emphasizes quality and reliability over all else.
LCT EAST: If that’s all you do, your luxury transportation won’t be remembered much or stand out very well.
It stands to reason serving both the red and blue political contingents should add up to green. If only it were that easy.
Global Charter Services Inc. (GCS) is offering online booking for group travel on motorcoaches, minibuses, vans, and school buses.
Limo Livery has added premium luxury, electric, and ADA vehicles.
eNews Exclusive: JC Yancy and team are providing wheelchair accessible transportation to make a difference in their community.
Charging times require precise planning of route lengths, fleet usage, and daily turnover to max ROI on fixed routes and one-off trips.
Be careful how your company presents and implements a “Zero Tolerance” policy.
The company and its rivals disrupted ground transport, riding on a lack of regulation. Now, regulators are closing in.
Anyone driving a lot on the roads this Thanksgiving week, such as chauffeurs, would want to know this.
Follow this checklist and you’ll be drawing in and picking out the promising from underwhelming candidates in no time.
The world's No. 1 online marketplace and trader for professional chauffeured and chartered vehicles, including all types of motorcoaches, buses, vans, stretch limousines, sedans, SUVs, exotics, and classics. New and used vehicles are available from sellers across the nation.
The best online networker to find quality affiliates worldwide and market your company.
Click on any state to see the latest industry news and events in that region.
Get the latest news and most popular articles from LCT delivered straight to your inbox.
Current newsletters: