Was the reaction too harsh? Or an important part of what is supposed to set luxury transportation providers apart from TNC drivers?
Uber Driver Strands Maryland Woman Without Her Luggage: Just after the start of the trip, the driver told her she wasn’t connected to his car. He pulled into a vacant lot about two miles from the airport and asked her for her phone. After realizing she was in a place where there were no people at the time, she got out, and the driver took off with her luggage. NBC 4 Washington article here
Uber Faces $5 Million Suit From San Francisco's Oldest Cab Company: Flywheel claims the city's taxi industry has lost 65% of its riders and 30% of its drivers as the result of Uber setting prices between 10% to 45% lower than that of taxi services, and that Uber can cover this cost thanks to investments from deep-pocketed venture capitalists. Engadget article here
Bay Area Uber Driver Arrested On Suspicion Of Groping And Stalking Female Passenger: The woman realized she had left her cellphone in the driver’s car and called him to return it. After he arrived, she went outside to retrieve her phone, and that’s when Liborio-Anorve kissed her and grabbed her breast, Lt. Zach Perron said. The Los Angeles Times article here
Uber Driver Accused Of Kidnapping Intoxicated Female Passenger From D.C. Bar: The driver was arrested Thursday Oct. 27 after authorities reviewed surveillance footage showing Westagne Pierre carrying the woman into a room at a College Park motel. New York Daily News article here
The National Transportation Safety Board says all aspects of the accident still remain under investigation.
FEB. LCT: Create a consistent message to dangle your brand and service in front of current and potential clients.
FEB. LCT: Corporate Coach Charter started three decades ago running buses with an approach full of potential.
FEB. LCT: Limo University Founder Bill Faeth spoke to Angela Layton about what it takes for operators to attract her attention.
FEB. LCT: Dee Patel, general manager of the only five-diamond hotel in Tennessee, shared insider information on how to score business with similar properties.
An integration between GRiDD Technologies' GNet and Limo Anywhere's DANet expands the reach and pool of luxury fleet vehicles.
LCT Publisher Sara Eastwood-Richardson and Dav El/BostonCoach CEO and NLA leader Scott Solombrino gave a state of the industry presentation Jan. 21, 2019 at Limo University's LABLive conference in Nashville, Tenn.
If you’re running luxury transportation, you need to develop more client segments and up your service game.
Uber and Lyft sent statements saying they are working with the aviation department on a fix.
A New York Department of Transportation official says a ban on stretches and the power to seize plates will help DOT enforcement.
Coaches can rightly position themselves as an efficient alternative to flying or driving yourself.
eNews Exclusive: Natalie Brown has grown significantly over the years and has proudly served her company by enhancing its business relationships.
Jon Taffer and Michael Dominguez are ready to help you up your customer service game.
FEB. LCT: This sector provides an opportunity to increase your customer base as well as the bottom line profit.
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