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The reality, however, is more complicated.
The “Taxi & Limousine Services in the U.S.” report from IBISWorld shows luxury and sedan corporate car services account for 13.9% of the total ecosystem, while taxis account for about two-thirds of the market.
Car service use is on the rise in general, after losing ground to TNCs from 2012 to 2015, according to the report. Regardless, revenue and employees grew over the same time period when car services and taxi companies lost market share to company's like Uber and Lyft. It pegs the segment’s revenue at $19.6 billion with a $1.7 billion profit, showing how expensive it is to run a car service company.
Related Topics: business travel, corporate travel, industry trends, Lyft, research and trends, taxis, TNCs, Uber
LCT Publisher Sara Eastwood-Richardson and Dav El/BostonCoach CEO and NLA leader Scott Solombrino gave a state of the industry presentation Jan. 21, 2019 at Limo University's LABLive conference in Nashville, Tenn.
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