Spending is estimated to advance another 7.1% in 2018 and will expand to $1.7 trillion total by 2022.
Uber Requires Drivers To Take Selfies For Added Security: Some critics say it’s an acknowledgement by Uber that some drivers have never undergone background checks. The Verge article here
London Uber Passenger's Horror Commute: Richard Beech called police after an altercation broke out between an Uber driver and a cyclist. After Beech decided to walk the rest of the way, he got an unexpected message around two hours later. Uber informed him he had completed his journey with the small matter of a 90-minute detour to a hospital. Mirror article here
Undercover Investigation Finds Lyft, Uber Drivers Accepting Passengers Illegally: The Colorado Public Utilities Commission has warned consumers against hailing rides off the street from Uber and Lyft drivers. Under state law, only traditional taxicabs can accept passengers hailing them on the street. The Denver Post article here
Man Claims Uber Laughed At Him When He Tried To Report Sexual Assault: A New York man says he was laughed at by an operator at Uber’s emergency hotline after reporting he was sexually assaulted by an Uber driver this month. The operator later hung up after refusing to refer the man to her manager. Gizmodo article here
Uber’s Terrifying “Ghost Drivers” Are Freaking Out Passengers In China: Passengers using the app in several cities have reported seeing their requests picked up by drivers with creepy profile photos of zombie faces. According to Chinese news site Sixth Tone, the point of these ghostly profiles is to scare passengers into canceling the trip, so they are fined for a few yuan (less than a dollar), which goes to the driver. Quartz article here
Industry leader Scott Solombrino calls the measure ‘crazy’ and a ‘crisis’ for luxury transportation operators.
The event provides a wide platform for the industry to promote its safety, comfort, and convenience advantages.
LMCPays will be the newest agent office for the major industry credit card processor.
AUG. LCT: A panel of operators learned all about handling operations during extreme natural events.
AUG. LCT: Here’s how to ease one of the most difficult transitions your operations may ever have to make.
AUG. LCT: The top operators in the luxury transportation industry who attended this year’s exclusive annual executive conference offer some best practices that can work in your operation.
A package of bills passed Aug. 8 will shake up for-hire transportation in New York City.
AUG. LCT Cover: Two-time Operator of the Year Award winner Harry Dhillon grows revenues by taking some risks.
eNews Exclusive: Johnny McBride would have never been exposed to the idea of a luxury transportation company if he hadn’t gotten his start as a part-time driver.
AUG. LCT: You find a way to be good all of the time instead of perfect some of the time.
Here are 13 steps you should follow after one of your cars is involved in a collision.
The city plans to enforce a limit on the number of private ground transportation vehicles allowed.
AUG. LCT: After April 1, 2018, drivers found out of compliance with electronic logging devices could be ordered out of service. Is your service at risk?
AUG. LCT: Affluent buyers are more likely to want an experience and a feeling, along with safety and convenience.
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