Operations

Uber Gets Silly, Creepy & Cheap

Posted on September 23, 2016

Uber Requires Drivers To Take Selfies For Added Security: Some critics say it’s an acknowledgement by Uber that some drivers have never undergone background checks. The Verge article here

London Uber Passenger's Horror Commute: Richard Beech called police after an altercation broke out between an Uber driver and a cyclist. After Beech decided to walk the rest of the way, he got an unexpected message around two hours later. Uber informed him he had completed his journey with the small matter of a 90-minute detour to a hospital. Mirror article here

Undercover Investigation Finds Lyft, Uber Drivers Accepting Passengers Illegally: The Colorado Public Utilities Commission has warned consumers against hailing rides off the street from Uber and Lyft drivers. Under state law, only traditional taxicabs can accept passengers hailing them on the street. The Denver Post article here

Man Claims Uber Laughed At Him When He Tried To Report Sexual Assault: A New York man says he was laughed at by an operator at Uber’s emergency hotline after reporting he was sexually assaulted by an Uber driver this month. The operator later hung up after refusing to refer the man to her manager. Gizmodo article here

Uber’s Terrifying “Ghost Drivers” Are Freaking Out Passengers In China: Passengers using the app in several cities have reported seeing their requests picked up by drivers with creepy profile photos of zombie faces. According to Chinese news site Sixth Tone, the point of these ghostly profiles is to scare passengers into canceling the trip, so they are fined for a few yuan (less than a dollar), which goes to the driver. Quartz article here

Related Topics: apps, China operators, Colorado operators, criminal incidents, driver behavior, London operators, mobile applications, New York operators, Sexual Assault, TNC travesty, TNCs, Uber

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