Operations

Uber To Repay Riders For Misleading Them On Tips

Posted on September 16, 2016

Photo via PEXELS (freestocks.org)
Uber won preliminary approval to settle a claim that it misled riders about a 20% gratuity for drivers. According to Bloomberg, US District Court Judge Edward Chen in San Francisco gave an early thumbs up to a deal that would have Uber repay $384,000 to 47,000 customers.

For more than a year, users claimed Uber charged them a 20% tip for drivers, but then would only pass along less than half to drivers. Uber collected about $860,000 from users for the gratuity charge, according to the court filing.

The Verge article here

Related Topics: California operators, driver pay, lawsuits, Legal Issues, TNCs, Uber

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