Operations

TNC Travesties Of The Week

Posted on April 29, 2016

Uber Grows Impatient With Customers: The TNC wants customers to show up promptly for their rides. It's testing a two-minute window for passengers to get to their car before the meter starts ticking.

The company is testing the program in Dallas, New Jersey, New York, and Phoenix, and it says it will roll it out to other locations if it proves successful. The plan undoubtedly would make business more efficient for Uber and its drivers, since, as it puts it, "Uber works better when drivers are driving more and waiting less."

CBSNews.com article here

Many Uber Drivers Unaware of Settlement Results: Forbes writer Daniel Fisher has been using Uber a lot, and recently decided to ask his drivers what they thought of the proposed $100 million settlement their lawyer had negotiated over their complaints against the online car service.

The first response he recieved: My lawyer? My claims? None of the drivers he rode with knew much about the lawsuit other than the fact Uber was being sued. All were opposed to the central claim in the suit, that they be classified as employees instead of independent contractors. And all were surprised to learn that the lawyer representing them, Boston attorney Shannon Liss-Riordan, could negotiate an agreement on their behalf, and potentially collect tens of millions of dollars in fees, with only four Uber drivers as named plaintiffs. Forbes article here

Related Topics: driver behavior, driver pay, lawsuits, TNC travesty, TNCs, Uber, waiting issues

Comments ( 1 )
  • anthony

     | about 2 years ago

    "Waiting time" they are 3 years too late to begine this orogram. This just shows how this tech company really does not look at every aspect of their involvement in the taxi industry. What are the other things they have disregarded? Customer safety, the next one will be vehicle replacement. How will these guber guys replace their 90k per year vehicle is bank santander will not do the clown financing 1k down no credit check

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