Two corporate travel executives explain how providers can adjust to shifting demands and preferences.
An email exchange between a bride-to-be and a limousine company got vicious after Heather Oliver told a Vancouver Prestige Limos employee she had already received a quote for hourly service from two other companies.
When the employee responded, “Good for you. I hope your marriage lasts. Thank you," Oliver took offense.
She wrote: "How dare you. You must be a pretty miserable person to be so cruel...I will never recommend this company to anyone I know, and I will find an opportunity to give you terrible reviews via any channel I have at my fingertips.”
The employee shot back with, “It’s become quite clear that your marriage probably won’t last, because I really can’t see how anybody can tolerate being married to you,” and, “I’ve known you for all of an hour and I’d sooner cover myself in paper cuts and take a lemon juice bath than have anything else to do with you.”
The Richmond, Va.-based operator believes in measuring all aspects of the operation and then benchmarking it against other companies.
The changes come in response to AB5, which makes it more difficult for employers to classify workers as independent contractors.
Instances such as reckless driving, taking detours for personal work, and ferrying unknown passengers for quick money do occur.
The J4500 buses will enhance Louisiana Motor Coach's growing regional charter and tour business.
The results of a recent survey reveal an overall positive outlook, despite concerns about political and economic stability.
Former Air Force pilot Otis “Hoop” Hooper will tell operators how to build business missions that land results.
eNews Exclusive: Maria Priestly wants to see more industry women volunteer and push each other toward greatness.
Christina Davis of The LMC Groups recently hosted a webinar that focused on how to get your staff energized and excited to make a difference in your company.
Andrea Racanelli presented a session at the 2019 LCT East Show that will help any operator achieve a better understanding of online marketing.
JAN/FEB LCT Cover Story: The Los Angeles operation creates a bold luxury service model that pursues a progressive edge while promoting a cleaner environment.
As TNCs continue to prosper, California is fighting back against their dominance.
Not only were the luxury automaker's fourth-quarter sales up by 17.8%, but its entire year sales increased by an impressive 8.4%.
The ride-hailing structure depends on the gig economy, where workers are hired as subcontractors rather than employees with full-time benefits.
CBD and CDLs don't mix. Even labels that state something is THC-free may cause positive drug tests.
The world's No. 1 online marketplace and trader for professional chauffeured and chartered vehicles, including all types of motorcoaches, buses, vans, stretch limousines, sedans, SUVs, exotics, and classics. New and used vehicles are available from sellers across the nation.
The best online networker to find quality affiliates worldwide and market your company.
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