World’s Largest Limo Service Converts Competition Into Clients

Posted on July 11, 2012

REDMOND, Wash. — is a cloud service powered by Microsoft private cloud technologies that offers EmpireCLS Worldwide Chauffeured Services’ proprietary dispatch and reservation system to all ground transportation companies that sign up. The system enables dispatches to assign the right driver, monitor their progress using GPS and real-time traffic updates, and deliver an invoice when the trip is complete.

Alan Bourassa, EmpireCLS Chief Information Officer, believes the software as a service (Saas) model offered through could grow to represent and support 40% of the company’s revenues within the next three years. He said streamlining and automating IT tasks, as well as eliminating human effort, speeds up service to the business and makes EmpireCLS more successful. More than 13,000 ground transportation companies can share this benefit through

The Microsoft cloud technologies used by EmpireCLS and are Mircosoft System Center 2012 and Windows Server 2008 R2 with Hyper-V.

“These new services are enabling us to grow our business and would not have been possible without a cloud environment,” Bourassa said in a statement. “Microsoft did a very good job of creating an integrated toolset to help companies deploy a private cloud infrastructure with automated, orchestrated processes.”

Click here to read more about EmpireCLS’ strategy for driving revenue with Microsoft System Center 2012 in the Microsoft case study.

Source: Microsoft Corp.

Related Topics:, Empire Coach, online reservations

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