Industry leader and California operator Maurice Brewster contributes insights to a Wall Street Journal article.
SCHAUMBURG, Ill. — Operators with vehicles from Motor Coach Industries will now have immediate access to vital parts thanks to MCI’s first-ever “Coach Critical” parts program. The program guarantees that parts deemed most essential to couch uptime will be in stock and available to customers experiencing a coach-down situation. MCI guarantees that it will ship the Coach Critical part of a suitable substitute by the next business day, or it will credit 50% of the part price, up to $150, to the customer’s account.
MCI’s Coach Critical list starts with 1,000 parts and will include 1,500 by June 2012. The list includes both high- and low-volume parts, including those that are sometimes difficult to find. MCI invested $7 million in parts inventory for the “Coach Critical” parts program.
Operators should be trying every available option now that the federal stimulus bill will be going into effect.
North Carolina’s H.A. Thompson who retired from his company last year at age 85 reminds industry fleet owners of time-tested strategies.
eNews Exclusive: The team at M&M Limousine and Bus Service has figured out a great way to bring families together during a rough time.
A panel of industry veterans provided their best tips for handling tough issues that affect client retention.
Tim Pettit has had many careers and uses what he’s learned to run a better business, especially during tough times.
Tammy Carlisle has gone over her finances with a fine-tooth comb and discovered ways to save she would have otherwise never thought of.
The Minority Limousine Operators of America association offers some real-time practical advice on handling the obstacles and frustrations operators are encountering.
The Canada-based manufacturer says thousands more workers will be affected by a two-week idle period.
This GGTI site is available for ground transportation workers losing their jobs and for companies that will need to fill positions when the pandemic passes.
Global Business Travel Association members are either overly confident about when normality will resume, or underestimate the seriousness of the COVID-19 crisis.
COVID-19 Coping: This idea will work in any town or area that needs safe, clean, convenient delivery service or point-to-point rides.
eNews Exclusive: Steve Qua and Nina Parson of Company Car and Limousine have devised a plan to help get members of the industry moving again.
Private charter FBO-based jet services and secluded wellness retreats are catering to a pandemic-driven luxury travel market. Who can drive clients to those destinations?
Operators and vendors can benefit from listening to leaders with long-range perspective.
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