How AI Is Changing Customer Service Forever
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NEW YORK — As of Feb. 15, Sunny’s Worldwide Chauffeured Transportation’s entire fleet will be equipped with an advanced tracking and reporting system designed and installed by Networkfleet, Inc. The system sends real-time alerts and incident reports to dispatchers so they can quote ETAs to clients and monitor vehicle locations in the event of an emergency.
“We will be ahead of any route the chauffeur or client may want to take,” said Adam Mian, Sunny’s senior VP of operations. “We can pinpoint vehicles’ location, speed, the traffic…everything.”
Sunny’s Worldwide Chauffeured Transportation has vehicles in New York City and Washington, D.C. that offer several complimentary in-vehicle amenities. Each vehicle is stocked with cold bottled water, Diet Coke, mints and tissues. Sunny’s fleet consists of Lincoln Town Cars, SUVs, vans, stretches, Mercedes luxury sedans, hybrids, minibuses and full-size 56-passenger motorcoaches.
Source: Business Wire
Related Topics: fleet tracking, GPS, New York operators, Sunny's Worldwide Chauffeured Transportation, trip tracking, Washington DC operators
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