Many Fleet Employees Don’t Hang Up And Drive

Posted on June 2, 2011

RESTON, Va. — Distracted-driving prevention software provider ZOOMSAFER recently surveyed 500 North American business managers to gauge corporate attitudes and best practices for managing employee use of mobile phones while on the job, and the results indicate a growing concern among corporate managers about distracted driving risks and liability.


  • Home and business services: 26%
  • Government- federal, state, local: 25.6%
  • Utilities/telecommunications/cable: 14 %
  • Sales & service – sedan: 12.7%
  • Construction: 10.8%
  • Trucking – local: 6.1%
  • Trucking – long-haul: 3.6%
  • Taxi/limo/bus: 1.3%


  • 1-24 : 46.1%
  • 25-99: 15.6%
  • 100-499: 17.4%
  • 500-999: 6.4%
  • 1,000-4,999: 8.4%
  • 5,000+: 6%


  • 32% of companies have knowledge or evidence of vehicle crashes that occurred as a result of distraction stemming from employee cell phone use while driving. 50% of companies with more than 500 drivers have knowledge or evidence of such crashes.
  • 7.6% of companies have faced plaintiff’s litigation resulting from damages alleged to have occurred as a result of employee cell phone use while driving. For companies with over 5,000 drivers, the same statistic is 37%.
  • 62% of companies have implemented a written cell phone policy.
  • 53% of companies with a defined cell phone policy claim to enforce the policy in some manner. 25% of respondents who claimed to enforce their policy declined to answer how they enforced them. For companies that did answer the policy enforcement question, 61% said they relied on post-incident employee discipline, and a meager 2% use technology to measure and manage employee compliance.

“Judging from the survey results, it’s clear that corporate managers are waking up to the fact that they are liable for crashes that occur as a result of employees using cell phones while driving on company business,” said Todd Clement, an attorney from Dallas, Texas specializing in representing distracted driving plaintiff claims against commercial fleet operators.

“The fact that so many companies are telling employees to put the phone down while driving is encouraging from a policy perspective; however, from a practical perspective, it’s simply not enough to change behavior,” ZoomSafer CEO Matt Howard said. “To truly change behavior and fully protect themselves from liability, companies must actively measure and enforce employee compliance.”

The survey results have a margin of error of +/- 3.6% with a 90% confidence.


Related Topics: distracted driving, driver behavior, driver safety, driver training, improving chauffeur driving style

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