Operators Dino Javas and Matt McHugh are examples of industry upstarts who see potential in luxury vehicle service.
"Going undercover was a unique experience to get an unobstructed view of our company and see how we can improve," said Seelinger in a press release. "EmpireCLS has grown in leaps and bounds, and it was important to me to connect with our employees and learn how the growth we've experienced has impacted them, our brand and our clients."
EmpireCLS provides luxury, chauffeured transportation services throughout the world for Fortune 1000 companies, five-star hotel brands, VIPs, dignitaries and the entertainment/music industry elite, driving nearly one million guests each year.
An entrepreneur with a passion for hospitality and motorcycles, Seelinger has been responsible for the direction and growth of EmpireCLS, formerly Empire International, since 1990. He developed the company's global affiliate network, proprietary reservation system, and, in 2005, merged with one of its largest competitors, CLS Transportation, creating the largest transaction of its kind in the ground transportation industry.
Seelinger stresses that the opportunity to go undercover as a chauffeur, dispatch specialist, fleet inspection manager, and affiliate chauffeur has been "invaluable," learning new ways to improve and expand the EmpireCLS brand. After sharing his finding with EmpireCLS leaders, the company is implementing several initiatives to simplify company processes, stay connected with its employees, and ensure their needs are addressed.
"Admittedly, I've been out of touch with some aspects of our business," Seelinger said. "But EmpireCLS wouldn't be the company it is today without its hardworking employees—making sure their needs are fulfilled is a priority and important lesson I took away from this experience."
Created by Stephen Lambert and produced by Studio Lambert/All3Media America, "Undercover Boss" is a two-time Emmy Award-winning reality series that follows high-level executives as they slip anonymously into the rank-and-file of their own organizations. While working alongside their employees, they see the effects their decisions have on others, where the problems lie within their organizations, and get an up-close look at both the good and the bad while discovering and rewarding the unsung heroes who make their companies run.
EmpireCLS Worldwide Chauffeured Services is one of the largest chauffeured transportation companies in the world, based in Secaucus, N.J., with company-owned operations in Los Angeles. It has consistently ranked among the top three limousine operations based on fleet size on the annual LCT 50/100 Largest Fleets List.
GO Puerto Rico Shuttle provided steady transportation for four months in devastating conditions.
WHO'S WHO PHOTO GALLERY: The annual executive conference in Miami Beach April 29-May 1 encouraged operators to embrace a tech-oriented future.
Operators from around the world converged at the Mandalay Bay, proving the industry is as resilient and relevant as ever.
Photo Gallery: Operators from around the world converged at the Mandalay Bay, proving the industry is as resilient and relevant as ever.
MAY Publisher's Page: It’s time to recognize the A-List of leaders and attendees who gave their all to the International LCT Show.
The Florida association is ready to make the tournament an annual event after a rousing success.
The industry vet will help develop and maintain UrbanBCN Worldwide’s affiliate network.
Sam Mallikarjunan of HubSpot can help you prepare your business for inevitable future shake ups.
Wendy Kleefisch and Lenin Fraga of the CFLA will help get people to the LCT event after their poker tournament.
APRIL LCT: The platforms can be a great tool for connecting but can also explode over posts that were not thought out.
That burning question is front and center at the upcoming LCT Technology Summit.
The leader of one of the world's largest chauffeured fleet networks departs amid management changes.
eNews Exclusive: Kevin Polite has joined forces with veteran operator Robert Alexander to provide Washington, D.C. area clients with #RMAperfect rides.
APRIL LCT: Tammy Carlisle and Clarence Carr fell for each other and for providing creative luxury transportation service in Atlanta.
The world's No. 1 online marketplace and trader for professional chauffeured and chartered vehicles, including all types of motorcoaches, buses, vans, stretch limousines, sedans, SUVs, exotics, and classics. New and used vehicles are available from sellers across the nation.
The best online networker to find quality affiliates worldwide and market your company.
Click on any state to see the latest industry news and events in that region.