Operations

2014 Was Annus Horribilis For Uber Performance

Posted on December 30, 2014
This year has seen Uber racked by a seemingly endless string of scandals and public relations disasters, with investor Peter Thiel calling Uber the “most ethically-challenged company in Silicon Valley.” Uber had its fair share of controversy in 2013 as well — particularly the debate over its controversial surge pricing tactics — but 2014 was truly the year of the Uber scandal.

Salon.com article here

Info: What is an Annus Horribilus?

Related LCT blog post: Why Limo Operators Are More Ethical Than TNCs

Related Topics: business ethics, client feedback, customer service, driver behavior, TNCs, Uber

Comments ( 1 )
  • gustavo Chacon

     | about 4 years ago

    Surge pricing? Who are you kidding ! In the limo industry is a common practice to surge price at Super bowl, Graduation, Special Events and any time there is a Supply and Demand or Special Time of The Year Mother's day , Valentine ,Christmas Face it Uber Kicking Buts !

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