Industry Research

BusCon Paves Way For Better Bus Business

LCT Staff
Posted on August 18, 2010

Combatting driver fatigue and providing superior customer service will be among the seminar topics geared toward helping operators run stronger operations.

CHICAGO — Now in its 15th year, BUSCON CONFERENCE & EXPO will again be "Paving the Road to Success" at Chicago's world famous Navy Pier Sept. 29-30.

Vehicles will take center stage on the 140,000-square-foot show floor with buses, cutaways and chassis on display from manufacturers, including ABC Companies, Champion bus Inc., Daimler Vans USA LLC, ElDorado National, Foton America Bus Co., Goshen Coach, Krystal Coach Inc., Motor coach Industries, Startrans-A Supreme Corporation Co., and Turtle Top.

The exhibit hall will be open 12 p.m. to 5 p.m. on Wednesday, Sept. 29 and from 10 a.m. to 2 p.m. on Thursday, Sept. 30. Attendees also will not want to miss Thursday's Breakfast and General Session: "The First 24 Hours: How to Develop a Serious Response Plan," with Bob Crescenzo, vice president of safety and loss control for Lancer Insurance.

Crescenzo will discuss the need for a comprehensive, fully understood and periodically rehearsed companywide plan to deal with a serious accident or passenger-related incident to avoid legal, public relations, and business-threatening implications. During his presentation, he will touch on the essential steps bus companies need to take to be prepared to effectively deal with — and survive — these unfortunate events.

Crescenzo will also present the "Driver Fatique: How to Combat the Silent Killer" session, where he will discuss how under-standing the causes and tell-tale symptoms of fatigued drivers can help both management and affected drivers take proactive steps to prevent the condition from resulting in tragic consequences.

Jack Burkert from Transportation Safety Consulting, will again be on hand conducting "The Perfect Ride: Providing Superior Customer Service for Passengers with Disabilities" session. Another highlight will be the Alternate-Fuel Panel of Experts: Fill Your Tank with Green Solutions. Led by moderator Halsey King, of Halsey King and Associates, panelist will discuss the various fuel options available, including CNG, LNG, propane, biodiesel, and the infrastructure and maintenance costs involved.

New to BusCon for the first 250 attendees purchasing a full-conference pass is the Networking Reception held at U.S. Cellular Field; where attendees can network with peers while watching the Chicago White Sox square off against the Boston Red Sox in a private BusCon suite. Attendees will enjoy a full dinner buffet, open bar, raffle prizes and a silent auction with more than $3,000 in prizes and all the proceeds going to the Les Turner ALS Foundation.

For more information call (800) 576-8788 or visit BUSCON CONFERENCE & EXPO WEB SITE, where attendees can sign up to receive real-time BusCon text alerts and contest opportunities happening on the show floor.

Source: Metro Events

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