Operations

LCT Eastern Conference Releases All-Star Speaker Line-Up

LCT Staff
Posted on June 21, 2006

TORRANCE, CALIF. — Howie Franklin, chief steward of Air Force One for five presidents, will be a keynote speaker at the 2nd annual LCT Eastern Conference. Taking place September 12-13, 2006, at the Mohegan Sun Resort & Casino in Uncasville, Conn., LCT East will feature 12 sessions and two keynote speakers, and include more than 30 industry experts, service professionals, and motivational speakers. LCT East is targeted toward owners and managers in the limousine and chauffeured transportation industry, especially east coast operators, and is sponsored by LCT Magazine.

Mr. Franklin’s presentation will include both informational and humorous remarks about customer service and dealing with the presidents, their first ladies and staffs, presidential guests, secret service, press, and crew. Day two of the conference features Doug Lipp, former head of training at Disney Studio’s Walt Disney University. Lipp’s presentation, “The Magic of Exceptional Customer Service,” will provide fascinating stories, unique insights, and invaluable lessons.

Other session topics include a panel of LCT Magazine Operator of the Year winners, How to Establish Yourself with National Affiliates, Advertising on a Shoestring Budget, and for the first time, an intensive Limousine Business Start-Up Boot Camp. To learn more about the 2006 LCT Eastern Conference, sessions and speaker roster, please visit www.lcteast.com/lineup.

Source: LCT Magazine

LCT Staff LCT Staff
Comments ( 0 )
More Stories
Article

How To Get Clients To See Value In Your Rates

NOV. LCT: We fear our own prices when comparing ourselves to TNCs, but we don’t compete with them any more than Marriott does with a Motel 6. Learn how to justify your rates without guilt.

News

2018's Luxury Travel Trends

Among the highlights for next year is a focus on far-flung destinations along with international trips of two weeks or more.

Article

The Art Of Sales

NOV. LCT: In the battle to obtain new clients and retain loyal ones, only those who know the best ways to reach, connect with, and educate them will survive.

Article

How To Handle Conflicts Of Interest

NOV. LCT: Forming relationships with your customers is a vital part of retaining them. But how do you ensure you and your employees never cross the line of professionalism?