Operations

Mercedes to Discontinue Free Maintenance Policy

LCT Staff
Posted on September 15, 2004

Mercedes-Benz has opted to discontinue its policy of free maintenance during the warranty coverage period. Starting with the 2005 model year, Mercedes dealers will start offering a prepaid maintenance package.

According to Automotive News, a sister publication of LCT, Mercedes customers will receive their first service between 1,000 and 3,000 miles and their first tire rotation at 6,500 miles for free. They will pay for all subsequent parts and service.

The new maintenance packages – on a C class vehicle, for example – will cost about $576 for two years to $1,312 for four years, reported Automotive News.

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