Operations

Pros/Cons: Why E-Hail Apps Outpace Taxi Services

Posted on November 12, 2014
New industry entrants, like UBER, have made structural changes to an old industry that functioned much the same way it did decades ago, with individuals in need of a cab having to either physically wave at a taxi at the street corner or call a local car service to reserve a car at least half an hour prior to the pickup time.

Investopedia.com article here

Related Topics: client markets, customer service, taxis, TNCs, Uber

Comments ( 1 )
  • Edwin Thomas

     | about 5 years ago

    When compared to traditional taxi services, mobile app based taxi services are quite safer and faster. You dont bother about to have a ride with strangers where as hailing cabs via smartphone app. http://www.taximobility.com/blog/how-mobile-app-based-taxis-are-safer-for-ride/

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