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Cover Story - October 2013

Coachbuiler Structures Limos That Last

By: Martin Romjue

OCT. LCT COVER: Limo designer and builder Philip Eiselin combines diverse orders and tastes with the quality of a major manufacturer.

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Getting Your Prices Right

To understand dynamic pricing, look no further than the passengers on your next flight. Do you want to know if you really got a good deal on your ticket?


10 Service Standards That Last

Make sure your customers have direct ways to communicate with you and that a designated employee is always available to handle the problem.