The busmaker debuts its 35-ft. coach and displays an updated 45-ft. livery model ideal for luxury transportation.
As we all know, sometimes things go wrong in this business. While there is never a good time for a customer service failure, two life events that frequently involve the use of a limousine, weddings and funerals, are an operator's worst nightmare for a failure.
As Angelique and her bridesmaids sipped champagne in the back of the limo on the way to church, they heard a loud noise and assumed the chauffeur had run over something on the road. There was no real concern until the chauffeur dropped the partition to inform the bridal party they had a flat tire and would have to wait for someone to come change it.
That wasn't an option for Angelique. She promptly got out of the limo in her long white wedding dress and threw her thumb up at passing cars. With champagne flutes in hand, car after car passed them by. Well, some stopped to take photos of the odd sight before driving away. Finally, a man with a carload of kids stopped to check on the damsel in distress. Once he learned of her plight, he took the kids and dropped them off somewhere and came back for the party to take them to the church.
The bride arrived 30 minutes late to her own wedding but, hey...after 11 years, what's another 30 minutes? No word on whether they received a refund or not. How would you have handled this situation? What would you have offered the client to make up for it?
Commentary: For people hoping to rely on vehicles to do all of their driving, it’s too early to completely check out.
The long, crisp creases and sharp angles etch out a signature feel that's refined and sophisticated.
The popular SUV model among operators gets some serious luxury transportation upgrades.
Vehicle Pick of the Week: This SUV will have your executive clients feeling like they are all CEOs.
Spending is estimated to advance another 7.1% in 2018 and will expand to $1.7 trillion total by 2022.
The founder of Pontarelli Companies leaves a legacy of quality transportation and brave service to his country.
Industry leader Scott Solombrino calls the measure ‘crazy’ and a ‘crisis’ for luxury transportation operators.
The event provides a wide platform for the industry to promote its safety, comfort, and convenience advantages.
LCT contributing editor Jim Luff discusses which you should attend and why.
The annual tournament fundraiser brings out the best in the New England regional luxury transportation industry.
The annual event on Aug. 7 raised money for the trade group and the Cystic Fibrosis Foundation. More than 100 golfers, supporters, and participants turned out.
LMCPays will be the newest agent office for the major industry credit card processor.
The driver testing the autonomous vehicle was streaming a TV program at the time of the accident.
GM is planning a massive upgrade for its next-generation pickups.
The world's No. 1 online marketplace and trader for professional chauffeured and chartered vehicles, including all types of motorcoaches, buses, vans, stretch limousines, sedans, SUVs, exotics, and classics. New and used vehicles are available from sellers across the nation.
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