Private and public school transportation is a potential niche market operators may consider since it can drive business and brand growth.
As we all know, sometimes things go wrong in this business. While there is never a good time for a customer service failure, two life events that frequently involve the use of a limousine, weddings and funerals, are an operator's worst nightmare for a failure.
As Angelique and her bridesmaids sipped champagne in the back of the limo on the way to church, they heard a loud noise and assumed the chauffeur had run over something on the road. There was no real concern until the chauffeur dropped the partition to inform the bridal party they had a flat tire and would have to wait for someone to come change it.
That wasn't an option for Angelique. She promptly got out of the limo in her long white wedding dress and threw her thumb up at passing cars. With champagne flutes in hand, car after car passed them by. Well, some stopped to take photos of the odd sight before driving away. Finally, a man with a carload of kids stopped to check on the damsel in distress. Once he learned of her plight, he took the kids and dropped them off somewhere and came back for the party to take them to the church.
The bride arrived 30 minutes late to her own wedding but, hey...after 11 years, what's another 30 minutes? No word on whether they received a refund or not. How would you have handled this situation? What would you have offered the client to make up for it?
Lawyer Shannon Liss-Riordan files another lawsuit against the TNC following passage of a sweeping California labor bill.
The Global Ground Transportation Institute (GGTI) is the global community dedicated to providing the ground transportation industry with networking opportunities, business performance improvement, and education.
From state labor rules to cannabis bans and LAX access, the Greater California Livery Association enjoys a golden chapter of regulatory successes.
PHOTO GALLERY: The Greater California Livery Association saw an outpouring of support for an evening of education and networking.
The Portland Bureau of Transportation said they were uncovered after implementing a system of "random checks."
The show returns to the Indiana Convention Center in Indianapolis Sept. 23 to 25.
A previous Senate Bill addressed the issue of passengers under 21 smoking on buses and agreed to creating sealed compartments so the smoke and smell doesn't impair drivers.
eNews Exclusive: Aventura Worldwide’s Kristen Goodman spent time in the Peace Corps, which gave her a new outlook on life and her job.
Operator Nick Kokas will be leading a discussion on technology and mobility at this year's event that will break down barriers.
Owner and founder Kristen Carroll will bring the company's dynamic and creative insights to the GGTI and LCT industry educational programs.
What we can conclude is the XT6 rides like a luxury sedan. Whatever you can picture in a vehicle, the XT6 has it. Review here
Vehicle Review: No matter how you answer, this sleek road glider offers clear direction on luxury demands.
Vehicle Pick Of The Week: This used motorcoach could easily host a rolling pre-reception on the way to the main event.
Vehicle Review: The automaker's aircraft-inspired transport takes off with a host of trim and power-train features.
The world's No. 1 online marketplace and trader for professional chauffeured and chartered vehicles, including all types of motorcoaches, buses, vans, stretch limousines, sedans, SUVs, exotics, and classics. New and used vehicles are available from sellers across the nation.
The best online networker to find quality affiliates worldwide and market your company.
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