Big buses may not be for everyone, but for those operators willing to put in the work, coaches can lead the way to more group clients and higher profits.
Forbes’ analysis of the data states: “Overall, 29% of workers have a second job, but Millennials far outpace other age groups. 39% of workers ages 18-24 and 44% of workers ages 25-34 reported earning extra cash on the side. In comparison, 29% of workers ages 35-44 and 22% of those ages 45-52 are hustling with a side gig, according to the survey of about 3,200 full-time workers in the private sector across all industries and company sizes. 19% of those ages 55 and older are also working a second job.”
I can attest to the accuracy of these findings. I, too, work a second job as an English tutor to help pay off my student loan debt and live with my mom to save money. Many of my friends who have recently graduated work more than one job as well.
This is where you can be the solution to your recruitment problem. While some Millennials may not be mature enough to be chauffeurs, they certainly can answer phones and help in the department of customer service.
Many younger graduates make money on the side by working retail or at higher-end restaurants on weekends. The survey backs this up and reveals respondents working in leisure, hospitality and retail are mostly likely to take on second jobs. That’s good news for you — it means they already know how to handle clients properly and are likely familiar with your industry or one that’s similar.
If you need to fill a part-time position, make copious use of online job boards like indeed and LinkedIn. Most younger people looking for extra employment tend to peruse those sites. Make sure your job description is engaging and would attract a younger applicant. Let them know although it’s part-time, they’ll be working for a company that values their employees as much as their customers.
Millennials offer plenty of positive traits that would benefit your operations: We’re eager to please, tech-savvy, and social. We also welcome feedback and have a constant desire to improve ourselves. In fact, we are actually the opposite of lazy; you just have to give us the chance to prove it.
Gregg Moulton is ready to take his state by storm as Select Transportation Florida.
Get out of the classroom and under the bus to learn how the most profitable fleet vehicle really works.
The luxury model was loaded with comforts and tech although it could never match its predecessors in size during the era of smaller sedans.
Chicago is the only city that requires TNCs to notify regulators within 48 hours of deactivating a driver due to public safety concerns.
These points will sound familiar to anyone providing the best possible service for their clients.
Don Crosby of Global Behavior Companies will help you avoid the pain that comes with onboarding the wrong people at his LCTXtreme session.
eNews Exclusive: Carol Mondello joined the ABA's Women in Buses Council to help industry colleagues and create strong professional bonds.
Vehicle Pick of the Week: The bus comes with low mileage and is priced ideally for operators venturing into this growing fleet segment.
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The order books are open until the end of the month, with plans to build 150. The price has gone up to $116,465.
Operators also had the chance to test ride the latest J-Series models, which now includes the 45-foot J4500 and the smaller 35-foot J3500.
When you know how to gather data on each client, you’ll be able to provide genuine unique custom experiences.
A brake master cylinder was never installed despite an invoice saying it was.
Vehicle Review: The battle for three-row American luxury has a decisive winner between the Lincoln and Cadillac brands.
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