In Unity, There is Strength

Tom Halligan
Posted on August 19, 2016

It’s always encouraging to meet with a newbie to discuss their goals, plans, and motivation to enter the limousine business. Such was the case when I met Tony Moore, president, Buffalo Black Car Service, a seasoned operator with one month under his belt, who attended the Aug. 13 meeting of the Limousine, Bus, Taxi Operators of Upstate New York (LBTOUNY).

Tony, who has experience in the courier business, thought it would be a good idea to offer some of his clients chauffeured transportation. So he went out and found a 2011 Lincoln Town Car with 150,000 miles (tears are being shed right now by long-time loyal Town Car operators who miss the industry workhorse) and attended his first association meeting.  

Tony told me he didn’t know what kind of reaction a new competitor would get from the group, and I replied, "That’s why this industry has associations. They are all highly competitive men and women, but they support each other and have a passion for the industry"—especially the last few years when the TNCs have muscled in on their turf.   Oh, boy. Tony wasn’t up to speed on the TNCs because so far they have been shut out of Buffalo, so I said, "Well, you’ll get an education tonight when the meeting starts…"

I recently interviewed Brett Barenholtz, CEO of Boston Car Service, for a cover article for the September issue. Located in the highly competitive Boston market, Brett told me he has noticed a change during the past few years where competitors — even some long-time enemies--have lightened up because they all have had to work side-by-side to fight the TNCs.

Brett explained that in an odd way, the TNCs have brought the industry closer together because operators attend legislative meetings, take part in lobbying efforts and attend New England Livery Association meetings to receive updates on the latest round of actions against illegal TNCs.

It’s about the greater good. Whether you’re a fresh face like Tony or a veteran like Brett, operators need to lean on each other for the sake—many may say survival—of the industry. Be assured, I’m a realist and know quite well there are a few operators who would stab another guy in the back to take away business. Maybe that short-sighted destructive mentality will change as they realize that in unity there is strength.

Thoughts? [email protected]

Related Topics: Boston operators, Buffalo, East View Blog, LBTOUNY, Tom Halligan

Comments ( 0 )
More Stories