Faced with investigations two months after a fatal accident, the TNC plans to regroup its venture for another day and place.
Particularly I am seeing a big increase in the number of operators using Facebook for connecting with potential affiliates in cities where they don't have a connection. I'm not just talking about Boise, Idaho but I'm speaking of Dubai and many other foreign countries.
People are using Facebook to review photos of cars they are considering buying seeking the opinion of others. They are consulting with people about mechanical issues and asking for help. They are sharing horror stories of rides gone bad and asking fellow operators for advice in how to handle the refund situation.
Going back to Boise for a minute, one mistake by a chauffeur can cause you to be put on blast in front of all of your peers. One of my friends recently farmed a job to a Boise based company who committed two faux pas. First, the chauffeur handed the client a business card. Next, the client used that card to call the Boise company direct and get a quote for further service in the Boise area. The client called the original booking company for a rate who in turn called the affiliate to get a rate and was provided a rate HIGHER than the client. That's dirty pool in any market. The original booker ended up losing the client to the Boise based company.
At the end of the day, the San Jose, Calif., based operator shared this on a closed/private Facebook group and I would expect the repercussions to the Boise company will be painful in the long run as no one wants to have a chauffeur "card" their client to begin with. For newbies, "carding" is when your chauffeur hands a business card to the passenger of a ride that was farmed by another company. That's just a no-no in this business, and now, instead of word of mouth taking a few months to share with other industry people, by the end of the day, your goose is cooked across the world.
Here's how to make sure you don't let the sun interfere with safe fleet driving.
The annual Limousine Association of New Jersey fundraiser has long served as a role model for industry togetherness.
VIDEO: Any chauffeur or driver should be reminded of these common sense tips when lighting conditions change.
Joe Guinn and Chris Przybylski of Limo & Bus Compliance will help operators understand what's required for their fleet.
eNews Exclusive: Michael Birmingham started his company right after 9/11 and succeeded despite a bad economic climate thanks to client word of mouth.
About nine out of 10 flights departing major U.S. airports between 6 and 8 a.m. took off on time over 12 months.
A new set of rules tighten how and when you can ask clients to receive your e-marketing.
Operator and former UMA chairman Dale Krapf promotes motorcoaches to a Congressional subcommittee.
New bus sales are slightly down compared to last year, while used sales are slightly up.
The product saves fleet operations time and improves communication and accuracy when managing drivers.
German company FlixBus has taken over Europe; now it’s looking to conquer the U.S.
The two male college students in Indiana claim the act was discriminatory.
The concept vehicle looks like a wonderful place to ride along as a passenger.
For all the stuff that comes standard on the luxury sedan, $83,800 is a comparative good deal.
The world's No. 1 online marketplace and trader for professional chauffeured and chartered vehicles, including all types of motorcoaches, buses, vans, stretch limousines, sedans, SUVs, exotics, and classics. New and used vehicles are available from sellers across the nation.
The best online networker to find quality affiliates worldwide and market your company.
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