Industry leader and California operator Maurice Brewster contributes insights to a Wall Street Journal article.
Particularly I am seeing a big increase in the number of operators using Facebook for connecting with potential affiliates in cities where they don't have a connection. I'm not just talking about Boise, Idaho but I'm speaking of Dubai and many other foreign countries.
People are using Facebook to review photos of cars they are considering buying seeking the opinion of others. They are consulting with people about mechanical issues and asking for help. They are sharing horror stories of rides gone bad and asking fellow operators for advice in how to handle the refund situation.
Going back to Boise for a minute, one mistake by a chauffeur can cause you to be put on blast in front of all of your peers. One of my friends recently farmed a job to a Boise based company who committed two faux pas. First, the chauffeur handed the client a business card. Next, the client used that card to call the Boise company direct and get a quote for further service in the Boise area. The client called the original booking company for a rate who in turn called the affiliate to get a rate and was provided a rate HIGHER than the client. That's dirty pool in any market. The original booker ended up losing the client to the Boise based company.
At the end of the day, the San Jose, Calif., based operator shared this on a closed/private Facebook group and I would expect the repercussions to the Boise company will be painful in the long run as no one wants to have a chauffeur "card" their client to begin with. For newbies, "carding" is when your chauffeur hands a business card to the passenger of a ride that was farmed by another company. That's just a no-no in this business, and now, instead of word of mouth taking a few months to share with other industry people, by the end of the day, your goose is cooked across the world.
Operators should be trying every available option now that the federal stimulus bill will be going into effect.
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The Canada-based manufacturer says thousands more workers will be affected by a two-week idle period.
This GGTI site is available for ground transportation workers losing their jobs and for companies that will need to fill positions when the pandemic passes.
Global Business Travel Association members are either overly confident about when normality will resume, or underestimate the seriousness of the COVID-19 crisis.
COVID-19 Coping: This idea will work in any town or area that needs safe, clean, convenient delivery service or point-to-point rides.
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The world's No. 1 online marketplace and trader for professional chauffeured and chartered vehicles, including all types of motorcoaches, buses, vans, stretch limousines, sedans, SUVs, exotics, and classics. New and used vehicles are available from sellers across the nation.
The best online networker to find quality affiliates worldwide and market your company.
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