Uber Changing Its Tune?

Tim Crowley
Posted on December 5, 2014

One of the things that has perplexed me about Uber’s growth is the company’s reticence to address public concerns. I recently watched a video called “Riding Dirty: How Uber Takes Drivers and Passengers for a Ride|Nailed It!," which does a good job of detailing out most of those concerns regarding safety, regulatory compliance, salary claims, background checks, and subprime lending.

But recently, after Uber closed a $1.2 billlion round of funding and announced plans to expand into Asia Pacific, Travis Kalanick gave a quote saying he wants to lead his company in a humbler way and is seeking counsel from companies that have made similar mistakes during large growth periods.

“This kind of growth has also come with significant growing pains,” Kalanick wrote. “The events of the recent weeks have shown us that we also need to invest in internal growth and change.” He continues, “Done right, it will lead to a smarter and more humble company that sets new standards in data privacy, gives back more to cities we serve and defines and refines our company culture effectively.”

It will be interesting to see how this message is distributed throughout 2015. You can watch the video below.

Happy Friday.

Tim

Related Topics: company culture, fundraiser, industry regulations, Safety, TNCs, Uber

Comments ( 5 )
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  • baba kaftan

     | about 3 years ago

    I HAVE BEEN AN UBER NYC BLACK DRIVER ALMOST 2 YEARS NOW. LET ME GIVE YOU MY THOUGHTS ABOUT UBER: 1- UBER IS A GOD'S GIFT TO DRIVER; EVERY, I MEAN EVERY HUMAN DISPATCHER } 1000% -} I MEAN [ ONE THOUSAND PERCENT ] EXPECTS, GETS, RECEIVES, { KICKBACK/ BRIBE/ GIFT/ BACKSHEESH } FROM DRIVER/S !!!!! IN RETURN FOR DISPATCHING LONGER DISTANCE CALLS TO THAT DRIVER !!!!! I WORKED WITH A DOZEN LIMOUSINE AND CAR SERVICE COMPANIES IN NYC, EVERYONE OF THEM PLAYED FAVORITISM AND POLITICS! !!!! SINCE, I JOINED UBER. I NEVER EVER WORRY ABOUT FAVORITISM, POLITICS, KICKBACK, BACKSHEESH, BRIBE, GIFT !!!!! BECAUSE, IT DOES NOT EXIST WITH UBER !!!!! 2-UBER IS NOT PERFECT, BUT UBER IS A REVOLUTION IN TRANSPORTATION! !!! 3-UBER CLIENTS ARE RELIEVED ALSO THAT THEY DONT EVER HAVE TO TALK TO A HUMAN DISPATCHER! !!! 4-WE CAME FROM STONEAGE TO THIS AGE, UBER IN TECHNOLOGY OF TIME, THOSE PRIMITIVE INFERIOR TRANSPORTATION COMPANIES WILL HAVE TO JOIN, FOLLOW/ ADADPT UBER TECHNOLOGIES. 5- WHEN AN UBER DRIVER BREAKS THE LAW, IT IS THAT DRIVER'S FAULT, HE/ SHE FIRES HIMSELF/ HERSELF. COPETITION AND INNOVATION MADE AMERICA THE BEST.

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